CLKBX Refund Policy

Refund Policy

1. Refund Eligibility

Refunds are issued under the following circumstances:

• If the vending machine fails to dispense coffee due to an internal error.
• If the cup or coffee is damaged by the machine during the dispensing process.

2. How to Request a Refund

Refund requests must be made immediately after the issue occurs. You can initiate a refund either through the machine’s refund request feature or by contacting our customer service team.

Important: If a refund is requested, do not remove the cup from the vending machine. Doing so will void your refund claim.

Refund Process Time: Refunds will be processed within 10 working days from the date of the request.

3. Non-Refundable Situations

Refunds will not be issued for any other reasons, including dissatisfaction with the taste, temperature, or size of the coffee.

4. Contact Information

For any refund-related queries, please reach out to our customer service team.